Receptionist/Office Associate (Part-Time)
GENERAL DESCRIPTION
The position of Receptionist/ Office Associate is an entry level part-time clerical position in the administrative division of the MPC. The primary responsibility is for the greeting the public, answer telephone and directing the public to appropriate MPC personnel. This position will report directly to the Executive Administrative Assistant in coordination with the Executive Director and Deputy Director.
EXAMPLES OF WORK PERFORMED
- Greets and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person in the office.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material including pens, forms and brochures.
- Provide basic and accurate information in-person and via phone and e-mail.
- Receive, sort and distribute daily mail and deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk and logbook.
- Perform other clerical and receptionist duties such as filing, photocopying, scanning, transcribing.
- Provides general information to the public about the MPC and overall operations.
- Assists the Executive Administrative Assistant in compiling and preparing board meeting packets for the MPC, ZBA, and PZC.
- Polls MPC, ZBA, and PZC Board Members to determine attendance to meeting to confirm a quorum for official meetings.
- Keep all supplies stocked in the conference room that are associated with Board Meetings.
- Validate parking vouchers for all Board Members.
- Act as a support person for setting up meeting room for MPC, ZBA, and PZC during the absence of currently assigned personnel.
- Provides general clerical and administrative support to the Executive Administrative Assistant
- Performs other duties as assigned by the Executive Director or Deputy Director.
GENERAL QUALIFICATIONS
Education and Experience
The Receptionist/ Office Associate requires a minimum of a High School Diploma or GED and has successfully completed some post-secondary educational or vocational training courses in word processing, basic computer skills, spreadsheet applications or other office related skills. Certifications of training provided outside of the realm of higher education or transferrable skills gained by experience may also be considered in meeting the minimum requirement. Applicants must possess strong communication and customer service skills.
Knowledge, Skills and Abilities
- Ability to maintain a customer service attitude at all times.
- General knowledge of modern office methods and procedures.
- Proficient letter writing skills.
- Excellent oral communication and interpersonal skills.
- Excellent keyboard and data entry skills
- Good numeracy and literacy skills
- Proficiency in MS Office Suite
- Excellent time management skills and the ability to multitask and prioritize work
- Ability to present professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Ability to maintain confidential information as appropriate
- Ability to prioritize and work to deadlines
- Ability to work under pressure
- Ability to work independently with initiative
- Ability to identify problems and develop solutions
- Emotional resilience in working with challenging behaviors
SALARY RANGE
$14.00 to $16.00 Hourly
Benefits
Not available for Part-Time Employees.
Stephen Jean, Interim Executive Director
Shreveport/Caddo Parish MPC
505 Travis Street, Suite 440
Shreveport, LA 71101
Contact Person: Myldred Ingram
Phone: (318) 673-6470
Myldred.Ingram@shreveportla.gov
